SMS / OTP log
Every verification code sent to players, whether it arrived, whether it was used and what it cost, with several SMS providers behind it.
What it's for
Support can answer 'I never got my code' in seconds, and finance and product can see delivery rates and SMS spend. If one SMS provider has trouble, codes still go out through another.
What you get
- Purpose, phone, player, provider and outcome for each code
- Search by any part of a phone number or by username
- Delivery rate, verify rate and cost per currency, by purpose, provider and day
- Per-code details: timing, IP, carrier, cost and the provider's answer
- Several SMS providers tried in order
- Rate limits per phone, player and IP; codes are single-use and expire
Where to find it
- Admin → Tools → SMS / OTP Log
- Your admin role needs access to this screen — ask us and we'll grant it.